CREDIT CONTROL MANAGEMENT SYSTEM
KINGPIN™ CREDIT CONTROL
MANAGEMENT SYSTEM
Our KingPin™ Credit Control System is designed to manage credit control and revenue protection processes, and offers a comprehensive set of modules and winning features.
We offer municipalities and utility companies the backend system with an application that allows them to capture and feed field information back to the main system, to verify information, pull reports, and provide these to their clients. KingPin™ Credit Control Management System offers a comprehensive set of modules and highly competitive features.
- Automated Workflow Management
- Mobile Application
- Verification Module
- Inspection Module
- Reconnection Module
KingPin™
PROCESSING & PRINTING APPLICATION
This KingPin™ Mobile Application offers 3 key features.
- Fully automated processing and distribution of actions,
- Facilitates job allocation based on relevant business rules, and
- Seamless integration with all development platforms
How it works:
- Work is allocated electronically to technicians or contractors in the field, thereby reducing time spent in the office.
- The application records the date, time and co-ordinates all actions.
Our credit control system provides uploading trends, technician or contractor productivity trends, it records compliance with relevant business rules and enables planning in terms of resources required for verification purposes.
Verification Module
This module enables query resolution and quality control through analysis of detailed photos (captured in the field). Photos are also used for infrastructure maintenance by service departments.
Our system provides a customer-centric approach to reconnection and disconnection, enabling these actions to be completed in minimal time and with optimal accountability.
Consumers are kept informed throughout the process and the system also collects satisfaction ratings.
Metros and municipalities utilize the B&F mobile devices systems management capabilities when sending their own teams into the field to perform manual reconnections or disconnections.
Our KingPin™ Reporting Dashboard is a business intelligence tool that provides detailed information on various aspects of contractor performance.
It provides performance trend analysis in successful and unsuccessful execution of actions, and information may be customized via various selections. This allows for constant performance improvement. Customers receive full performance reports in the interests of full transparency.
It provides a summary overview at a click of a button. It enables accountability through detail trail of accounts handed over; and provides various index that encapsulates KPI’s.
As a standalone solution, the combination of modules allows the credit control process to be managed with the client then successfully managing contractors, internal staff as well as the reporting function through the dashboard to senior level employees.
As a standalone solution – The combination of modules allows the credit control process to be managed by the municipality or client – successfully managing contractors, internal staff as well as the reporting function through the dashboard to senior level employees.It provides a summary overview at a click of a button. It enables accountability through detail trail of accounts handed over; and provides various indexes that encapsulate KPI’s.
CREDIT CONTROL PROCESS MANAGEMENT
Unlike credit control modules in other ERP systems and their implementers, our solutions include cycles’ management and verifications, account (payment) verifications, exception reports and fully automated analytics.
We also provide the mandatories, such as electronic and printed job cards, job card archive, contractor allocations and assignments, GIS coordinates, reconnection allocation and SMS notifications.
MOBILE CUSTOMER BILLING APPLICATION
Our Mobile Customer Billing Applications offer a line-up of winning features that provide far greater value than our competitors are able to offer:
- EBPP (Electronic Bill Presentment)
- Mobile Billing Payment Platform
- Enquiry Services
- Real-Time Notifications
- Mobile Reading Upload
- Call Centre Support
- Multiple Platform (web & mobile)
- Automated validation of meter readings
Our solutions capacitate Municipalities and Estate Management companies, enhance efficiencies, and improve collections and customer relations.
VISIT THE CITY OF EKURHULENI
AN ASSET MANAGEMENT SYSTEM SUCCESS
Boffin & Fundi’s Asset Management system has assisted the City of Ekurhuleni with the establishment of one asset register to integrate with the Financial Asset Register (FAR), Technical Asset Register (TAR) and Spatial Asset Register (SAR) of the City.
Boffin & Fundi’s Asset Management system has assisted the City of Ekurhuleni with the establishment of one asset register to integrate with the Financial Asset Register (FAR), Technical Asset Register (TAR) and Spatial Asset Register (SAR) of the City. It has also allowed the city to migrate data from its former disintegrated systems into a single Asset Management tool.
This system not only empowers the City to manage its own assets. It also allows the city to better manage service delivery to customers. The system helps the City to monitor and manage movable assets, immovable assets and intangible assets in one centralized place, and applies a consistent approach to any type of asset.
B&F’s system ensures that assets are utilised correctly and helps to prevent any unnecessary costs incurred due to incidents such as unscheduled downtime.
The system provides for a central collection of data instead of several stand-alone databases, and allows all users to create, store and use data derived through common processes. In this way, data integrity is assured for every task performed throughout the organisation.
With a secure, centralised data source, everyone in the City can be confident that data is correct, up-to-date and complete.
How does this Asset Management System benefit the City?
The new Asset Management System has enabled the City to improve productivity and be in a better position to monitor and increase its return on investment.
It has also allowed the City to track, manage and upgrade all assets on time and efficiently. This tool ensures that assets are utilized properly and helps to prevent any unnecessary additional costs incurred.
Who uses this System?
The system is used by supply chain managers, asset managers, finance departments, accounting divisions, engineering departments, maintenance or servicing departments, and emergency and law enforcement services.